At 7aLogo, our money-back guarantee is straightforward. If you receive your initial design concepts and are not satisfied, you can request a full refund. However, if you choose to request revisions, the money-back guarantee will no longer apply.

Our designers strive to create a logo that perfectly aligns with your brand identity.

How It Works

1. Refund Eligibility
   You can request a refund if none of the initial samples meet your creative brief.

2. Satisfaction Guarantee
   If you request revisions by providing feedback, the money-back guarantee is void, but a 100% satisfaction guarantee will apply. We will continue working on your design until you are satisfied.

3. Timeframe for Refunds
   The money-back guarantee offer becomes void if no action is taken within 60 days; however, our team may review and honor the offer at our discretion.

4. Refund Processing Time
   Refunds can take up to 21 business days to process.

Package Applicability

The money-back guarantee applies only to design packages. Once you approve a design and request further revisions, the guarantee becomes void, but you remain covered by our satisfaction guarantee.

Why We Offer This Guarantee

We are confident in our designers’ abilities and their commitment to crafting exceptional logo designs for your brand. If we fail to meet your expectations, you can take advantage of our money-back guarantee. This offer is made in good faith, and we appreciate customers who reciprocate with honest and constructive feedback. Most of our clients are cooperative and provide valuable input to achieve their desired results. However, we recognize that a small minority may try to misuse this flexibility. We hope you will not be among them and look forward to a positive working relationship with you.